Customs, Immigration, Health, Agriculture and Tourism all need information about the same traveller, and none should see more than its job requires.

We understand a paper card can be read only where it is

Anyone handling a card sees all of it

We understand totals are counted or keyed by hand

We ask each agency to confirm this and share card volumes

Customs and Immigration

Need passport, travel details and declared items when the traveller reaches the counter.

Agriculture and Fisheries

Need to know who is bringing plants, food or animals, and nothing about anyone else.

Ministry of Health

Needs to know who arrived, on which flight or voyage, and where they are staying, for follow-up in an outbreak.

Tourism, Ports and Airport authorities

Need totals and trends for planning, without names or passport numbers.

A website for travellers and a secure back office for the border agencies, both working from one database.

Travellers

Complete the declaration online before travel, on a phone or computer, with no app to install. One declaration can list a family travelling together.

Customs, Immigration and Health

See the full record and look a traveller up by confirmation number. Only Customs and Immigration may change a record; the officer edit screen is not built yet. Health reads only.

Agriculture, Environment and Police

See a reduced record. Agriculture sees only the declared items in its mandate. Police see travel details without names.

Planning agencies

The Tourism Authority, Ports Authority and Commerce see totals and trends only: arrivals, source markets, carriers and the visitor exit survey.

01

The traveller declares online

Trip type, personal details, travel details and a customs and agriculture declaration. Departing visitors also answer a short exit survey. The declaration saves to the database.

02

The traveller gets an e-Declaration

A confirmation number and QR code appear on screen after submitting. Arriving travellers can also download a PDF copy; the PDF button on the departing and transit forms does not work yet. The traveller can look the declaration up again.

03

The officer opens it at the border

At Faleolo or the wharf, the officer searches the declarations list by confirmation number, name or passport. The QR scanner screen is still being connected to live records.

04

Each agency sees its own view

Officers sign in and see the record at their agency's access level. Automatic routing of flagged declarations to agency dashboards is designed and shown as a demo, but not yet built.

Working today: steps 1 and 2 (PDF for arrivals only), officer search and access levels. Not yet built: QR scanning on live records and routing.

Start or retrieve

Start a declaration, or find one by number or passport.

Trip type

Arriving, departing or in transit; resident or visitor.

Personal details

Names, passport and citizenship, as on the passport.

Customs and agriculture

Plants, animals, currency, goods and restricted items.

Dashboard

Declarations submitted and in draft, today's arrivals, recent declarations and top citizenships. The bell shows each new declaration.

Look-up at the counter

The officer types the confirmation number. In this build the screen checks sample records, and camera decoding is simulated.

Sample data; figures are illustrative. Names are fictitious.

Agriculture and Fisheries, level 3

Name shown; passport masked to the last four digits; date of birth and airline hidden. Contacts, address and other agencies' items are removed.

Ministry of Police, level 4

Name replaced with [REDACTED], passport masked and date of birth hidden. Airline, accommodation and other travel details stay visible.

Sample data; figures are illustrative. The traveller is fictitious. An alert can lift levels 3 and 4 for one traveller or a country of concern.

Arrival Trends report, last 60 days

Summary totals and daily arrivals by visitors, returning residents and transit, with departures. Sample data; figures are illustrative.

Arrivals by carrier

Each airline's share of arrivals, with sea arrivals counted apart. For the Airport Authority and the Ports Authority.

Busiest weekdays

Average arrivals for each day of the week, to plan staffing at Faleolo and the wharves.

Source markets

Arriving visitors by citizenship, for the Tourism Authority and Immigration.

Items declared

Arrivals declaring produce, animals, currency or restricted items, for Agriculture and Customs.

Visitor Exit Survey, Tourism Authority view

Totals, purpose of visit and length of stay; islands and spend by country sit below. Sample data; figures are illustrative.

Length of stay

Visitors grouped by days stayed, with average stay for each purpose of visit.

Spending

Average spend for each purpose of visit, with totals and spend per visitor-day above the charts.

Islands visited

Share of visitors who reached Upolu, Savai'i, Manono and Apolima.

Spend by home country

Shown only where at least three visitors from that country answered.

Levels applied on the server

The server removes fields an agency may not see before it sends a record. One production setting bypasses this; see gap 1 next.

Officer and API views logged

Officer views record user, agency, level, time, network address and the alert that applied. API views record that an alert applied.

Alerts are narrow

An alert lifts levels 3 and 4 for one named traveller, or for travellers from countries of concern. Level 5 is never lifted.

Scoped API tokens

Tokens are limited to named permissions and endpoints, rate limited and stored only as a hash.

Named staff accounts

Officers sign in with their own account and role. Sign-ins expire after 12 hours, and production runs over HTTPS only.

Scheduled backups

Hourly, daily, weekly or monthly database backups, each kept for a set number of days.

01

Days 1 to 3

Agree access and wording

Confirm each agency's level, including the Airport Authority

Collect the arrival card wording, thresholds and fines

Name a contact and pilot officers in each agency

Confirm the indicative costs in the written proposal and the training we propose

02

Days 4 to 10

Fix and configure

Close the five security gaps and encrypt backups

Pilot server not reachable from the internet until gaps 1 and 2 are closed

WS- numbers, tala and Samoan law in the form

Scanner on live records; accounts for pilot officers

03

Days 11 to 14

Officer trial and sign-off

Pilot officers look up test declarations at Faleolo and the wharf; we time each look-up

Each agency signs off what its level shows

Security review confirms the five gaps are closed

04

After the pilot

Build, then decide on live use

Gagana Samoa on every page, with review

Routing rules and agency dashboards on live data

Officer edit and account screens

Decision on live use, with paper still accepted

What we ask

Name one contact in each agency, confirm the access levels, share the current arrival card and thresholds, agree where the pilot server sits and how the trial will be judged, and give today's card volumes as a baseline.